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ERDC/CRREL SR-02-1
APPENDIX E: ORDERING PARTS FOR
COMMERCIAL OFF-THE-SHELF (COTS) EQUIPMENT
1. The following applies to commercial parts for the HMMWV, SEE tractor,
and 5-ton truck snowplows, and the Henderson salt/sand spreader, as well as
related equipment and parts.
Request delivery by U.S. Mail for all orders from OCONUS. The option
known as Priority Mail generally ensures better service and may speed delivery.
You may be able to request "Express Mail," but not all APOs provide this
service and therefore the shipping Post Office may not accept this request.
If you want your package to be fully accountable, ship it "Registered Mail--
Return Receipt Requested." This service adds approximately .50 to the usual
postage. This is recommended for valuable mail sent to places such as Task
Force Eagle. You also can use "Certified Mail--Return Receipt Requested." This
will add approximately .70 to the normal postage.
Individual packages cannot exceed a total weight of 70 pounds. All packages
require a customs form.
2. Please note: Units deployed in areas of the Balkans such as Bosnia,
Kosovo, and Macedonia are not authorized to make repairs on SNIC equipment.
In these areas the Brown and Root Services (BRS) organization is under contract
to provide all repairs to U.S. Army SNIC equipment. Units in these areas are
restricted to cleaning, lubricating, and replacing headlights and directional light
bulbs. BRS should order and provide necessary repair parts.
3. To order parts for the Henderson Spreader, contact
Henderson Manufacturing, Inc.
c/o Parts (Attn: Lou Ann March)
1085 South Third Street
Manchester, Iowa 52057-0040
Telephone number: 563-927-7236
Fax number: 563-927-2521
E-mail: LAMarch@henderson-mfg.com
Web site: http://www.henderson-mfg.com
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